(A) Refund Policy

Collection Fees
Thanks for consuming the services which is operated by LCP Buildsoft Technology (M) Sdn Bhd. Any collections refund request received within 7 days of payment may be eligible to receive a full refund. Requests received after the stipulated deadline will not be eligible for a refund.

Collection refund requests must be submitted with written notice to enquiry@lcpbuildsofttechnology.com, with the following conditions:

  • All requests must be received within 7 days of payment received.
  • All refund requests must be attached with a strong and valid reason.
  • All requests attached with reasons other than the abovementioned, is subject to LCP’s Management team’s approval.
  • All refunds requests require proof of purchase (e.g. a receipt).
  • All refund requests must be made by the consumer.
  • All requests will be processed within 14 working days upon receival of the request.
  • Any refunds processed will be performed using bank transfer.
  • Any product received as Free Gift is not applicable for cash refund/exchange.


(B) Delivery Method and Timing
No delivery required.

(C) Privacy Policy

Your Strict Privacy
Pursuant and subject to the Malaysian Personal Data Protection Act, 2010 (PDPA, 2010), this privacy policy provides for the uses and secures any personally identifiable information that you (the User) may have given during your visit to our website herein.
If you choose to transact using our website or send an e-mail that provides personally identifiable data, this data may be shared where necessary with other Government agencies to serve you in the most efficient and effective manner.
LCP is committed to ensure the personal data security of all users as required under the laws in Malaysia generally.
The Internet, being an open environment, necessitates that the LCP shall not be able to guarantee and warrant that all data collected shall not be accessed, copied, disclosed, altered, or otherwise tampered with.
This Privacy Policy outlines LCP commitment to the safeguard and treatment of the users’ personal data pursuant to the laws in Malaysia generally.

Data Information Collected
By visiting our website, the user consents that the data collected by LCP will be utilized to understand the needs and provide the User with better and more accurate service(s). The data collected will be utilized in the following manner:

  • Internal book record keeping.
  • Email blasting for products and services offer.
  • Email blasting for the services survey for our maintaining services.
  • From time to time send promotional materials on new or existing products & services, special offers, events, or other information.
  • To contact you for market research and survey purposes.

LCP shall not sell, distribute, lease, or otherwise disclose any data collected herein to any other third parties save and except as outlined above or permitted by the User or is required by law to do so. The User’s personal information may be utilized by LCP to send promotional information about third parties which LCP is of the view that the User may find interesting if the User allows for the same. Under no circumstances will the data collected be sold or manipulated in any way and for any other commercial reasons except as disclosed hereinabove.

LCP is committed to ensuring that any personal information collected is secured. To prevent unauthorized access or disclosure, LCP has put in place, as the present resources and knowledge so permit, suitable and reasonable physical, electronic and processes to safeguard and secure the said information.

Link To Other Websites
LCP website contains links to other websites of interest. Please note that this privacy policy applies only to our site and LCP does not have any control over that 3rd party website.
Therefore, LCP cannot be responsible for the protection and privacy of any information which the User provided while visiting such sites and such sites are not governed by this privacy statement. You should be aware that other sites linked by this website may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Changes to LCP Privacy Notice
From time to time, LCP may make changes to this Privacy Notice. Accordingly, we encourage you to periodically review this notice to remain informed about how we process and protect your Personal Data. Your continued usage of the LCP website constitutes your acceptance of the processing of your personal data to the extent outlined in this Privacy Notice as amended from time to time.


(D) Terms and Conditions

Use of our website
The use of our website is subject to the terms and conditions set forth below. Please read the following Website Terms and Conditions, which relate to information regarding general use of our websites. By using our website, you are agreed to these Terms and Conditions whether as a guest or registered user. By using our sites, you are indicating you accept these terms of use and that you agree to abide by them. From time to time, we may change these Terms and Conditions and will post revisions on this website. We recommend that you read these Terms and Conditions prior to using our sites and thereafter regularly review any changes and you are responsible for doing so.

Prohibited Conducts
You agree that you shall not directly or indirectly attempt or actually disrupt, impair or interfere with, alter or modify LCP ‘s Website Content. You agree that you shall not resell or redistribute LCP ‘s Website Content or any part thereof.

Legal Disclaimer for Website Content
Information on this Web site is provided for information purposes only. Any information obtained from this Website should be reviewed with appropriate authority to determine its applicability to your needs. Great care has been taken to maintain the accuracy of the information provided on this Website. However, LCP and its employees are not responsible for errors or any untoward consequences arising from your use of this information.

Site Terms of Use Modifications
LCP may revise these terms of use for its website at any time to time without notice. By using this website, users agree to be bound by the then current version of these Terms and Conditions of Use.

Governing Law
Any claim relating to LCP’s website shall be governed and interpreted by the laws of the Federal Republic of Malaysia and the court of Malaysia shall have jurisdiction over the claim.

Intellectual Property
All contents on the LCP website which include literature, music, pictures, images, graphics, sculpture, audio-visual presentations, motion pictures, sound recordings, layout, photographs, animations, and videos (collectively known as ‘intangible property’) are protected by Malaysian and other international intellectual property laws and are owned by or licensed to LCP. Subject to the following terms of use by LCP and unless a prior written consent or written licensed agreement is sought, no part of the website may be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed or resold, or stored for subsequent use or for any such purpose, in whole, in part or in any form by any person in any means whatsoever (whether electronic, mechanical, photocopying) as all these intellectual property rights are reserved.
You acknowledge and agree that all content, photos, and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by LCP, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

The materials on LCP ‘s website are provided “as is”. LCP makes no warranties, expressed or implied, and hereby disclaims and negate all other warranties, including without limitation, implied warranties, or conditions of the commerciality (of text, data, graphic, images, layout, photographs, sounds, animations, music, and videos), fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. LCP does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.